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Privacy Policy

Last Updated: June 25, 2026

This Privacy Policy explains how Club Mobile LLC DBA Win Mobile ("Win Mobile," "WINMO," "we," "us," or "our") collects, uses, shares, and protects information when you purchase, access, or use WINMO (the "Service").

By using the Service, you agree to this Privacy Policy.

1. Who This Policy Applies To

This Privacy Policy applies to information collected from:

18+ Only: WINMO is intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

2. Information We Collect

A. Information You Provide

Depending on your use of the Service, we may collect:

B. Information Collected Automatically

When you interact with the Service, we and/or third-party partners may collect:

C. Telecom & Mobile Service Information

As a mobile service provider, we collect information necessary to provision and maintain your service, including:

This data is collected solely for the purpose of provisioning, operating, and maintaining your mobile service and complying with applicable telecommunications regulations.

D. Customer Proprietary Network Information (CPNI)

As a telecommunications provider, we collect Customer Proprietary Network Information (CPNI) as defined by applicable FCC regulations. CPNI includes information related to the quantity, technical configuration, type, destination, location, and amount of use of your telecommunications service, as well as information contained on your bills.

You have the right to restrict our use of CPNI for marketing purposes unrelated to your current service. We will not use your CPNI for such purposes without your approval. To exercise this right or to ask questions about how your CPNI is used, contact us at support@winmobile.us.

3. How We Use Your Information

We use your information to:

4. Mobile Service & Membership Status

Your account status (active, canceled, or expired) determines your eligibility for mobile service and included member benefits. If your membership ends, your mobile line may transition to a standard paid plan through Club Mobile LLC under applicable carrier terms.

5. How We Share Information

We do not sell personal information. We may share information only as necessary to operate the Service.

A. Telecom & Network Partners

To provide mobile service, information is shared with:

B. Payment Processors

Payment and subscription information is processed through third-party payment processors. We do not store full payment card details.

C. Service Providers

We may share information with third-party vendors that assist with:

D. Legal & Compliance

We may disclose information if necessary to comply with applicable law, respond to lawful requests from government or regulatory authorities, enforce our Terms of Service, protect our rights, or detect and prevent fraud.

E. Advertising & Analytics Partners

We share certain information with advertising and analytics partners — including Meta, TikTok, Google, and AI/analytics providers — to deliver, measure, and optimize advertising campaigns. See Section 9 for full details on these partnerships, the information shared, and your opt-out choices.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure and we cannot guarantee absolute security. You use the Service at your own risk.

7. Data Retention

We retain information only as long as necessary to provide the Service, maintain records, comply with legal and regulatory obligations, and resolve disputes. Telecom-related records may be retained for periods required by applicable telecommunications law.

8. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information.

All Users

You may have the right to:

Florida Residents

Under the Florida Digital Bill of Rights, Florida residents may have additional rights regarding their personal data, including the right to access, correct, delete, and obtain a copy of personal data, and the right to opt out of the sale of personal data and targeted advertising.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect and how it is used, request deletion of their personal information, and opt out of the sale of personal information. We do not sell personal information.

To submit any privacy request, contact: support@winmobile.us

9. Cookies, Tracking Technologies & Advertising Partners

We and our advertising, analytics, and technology partners use cookies, pixels, software development kits (SDKs), web beacons, and similar tracking technologies to operate the Service, measure performance, deliver advertising, and improve user experience.

9.1 Partners We Work With

We share information with the following categories of partners. This list is illustrative and may change over time:

9.2 What Information Is Shared

Depending on the partner and the context, information shared may include:

We do not share full payment card information, government identifiers, or unhashed account credentials with advertising partners.

9.3 Cross-Context Behavioral Advertising / "Sale" or "Share" Disclosure

Under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), the Florida Digital Bill of Rights, and similar U.S. state privacy laws, the sharing of personal information with advertising partners for purposes of cross-context behavioral advertising may be considered a "sale" or "share" of personal information. We do not sell personal information for monetary consideration. However, we share information with advertising partners as described above, which may constitute a "share" under applicable law.

9.4 Your Choices

You may opt out of cross-context behavioral advertising and similar tracking through the following methods:

Opting out will not stop all advertising — you may still see ads, but they will be less personalized.

10. Third-Party Platforms & Partners

Win Mobile works with third-party platforms and telecom partners to deliver the Service. These parties operate independently and are governed by their own privacy policies. We are not responsible for the privacy practices of third-party platforms or network providers.

11. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Continued use of the Service after any updates constitutes acceptance of the revised policy.

12. Contact

For questions or privacy-related requests:

Club Mobile LLC DBA Win Mobile
support@winmobile.us